Customer Support

PRIVACY

STATEMENT OF PRIVACY

MASTERS S.r.l. (“Masters”) recognizes the importance of protecting your privacy and takes that obligation seriously by meeting or exceeding privacy regulations. Masters also knows that you care about how your usage data, including your name, address, telephone number, e-mail address (“Personal Information”) is used and/or shared. Masters’s sole intent in collecting Personal Information is to balance its legitimate business interests against the reasonable expectations of privacy of its customers. As such, except as provided for under USAGE below, MASTERS DOES NOT SELL, RENT, SWAP OR OTHERWISE DISCLOSE ANY PERSONAL INFORMATION TO THIRD PARTIES THAT ARE NOT EMPLOYED BY OR AFFILIATED WITH MASTERS. Consequently, Masters adopted this Statement of Privacy to inform Masters website (the “Masters Website”) users how it does collect, store, and use Personal Information.

Collection of personal information

To enable Masters to provide you with requested information, Masters collects Personal Information from you on various sections of the Masters Website. In addition, Masters collects Personal Information when you register with the Masters Website or when you register for any services on the Masters Website. Masters may also collect general statistical information of the Masters Website’s usage (such as your IP address, browser type, originating domain names, access times and referring website addresses). Such information is utilized as provided under USAGE below.

Privacy policies of third party websites

The Masters Website may contain hyperlinks to third party websites, and while Masters makes all reasonable efforts to hyperlink to websites that share our high standards and respect for privacy, Masters is not responsible for the content or the privacy practices of third party websites. As such, Masters encourages you to review the privacy statements of websites you choose to link to from the Masters Website so that you can understand how those websites collect, use and share your information.

Cookies, third party ad networks

When you enter the Masters Website, we may store some information, in the form of a “Cookie” or similar file, on your computer. Cookies are small pieces of information stored on your hard drive and not on the Masters Website. Cookies do not spy on you or otherwise invade your privacy and they cannot invade your hard drive and steal information. Rather, the Masters Website uses cookies to provide greater continuity to you during your session on the Masters Website and to help you navigate the Masters Website as easily as possible.

Usage

Masters uses Personal Information for order fulfillment purposes; for marketing and promotional purposes; developing enhancements to the Masters Website; and evaluating Masters Website usage by analyzing usage data in the aggregate, but not with respect to any individual Masters Website user.

Additionally, Masters uses Personal Information to direct e-mail to Masters Website users who register with the Masters Website or otherwise provide their e-mail address to Masters regarding specific promotions, updates and service enhancements, and other appropriate or necessary communications. BY PROVIDING YOUR PERSONAL INFORMATION TO MASTERS YOU ARE EXPRESSLY CONSENTING TO MASTERS’S USE OF YOUR PERSONAL INFORMATION FOR ALL OF THE PURPOSES SET FORTH IN THIS PRIVACY POLICY AND FOR ANY OTHER ADDITIONAL PURPOSES THAT MAY BE SET FORTH ON THE MASTERS WEBSITE.

Disclosure

Masters may share and disclose your Personal Information with, or collect or use your Personal Information through, our parent, affiliates, associates, agents, suppliers and such other third parties as Masters, acting reasonably, may deem necessary for the fulfillment of the purposes noted or where otherwise permitted by law. By retaining the services of Masters, you have consented to the disclosure of your Personal Information to a third party in the circumstances, or for the purposes, set out in this Privacy Policy, and for any other additional purposes that may be set forth in the Masters website or contained in any additional terms applicable to the particular goods or services indicated or involved.

Masters also reserves the right to disclose any personal information about you or your use of the Masters Website, including its contents, without your prior permission if Masters has a good faith belief that such action is necessary to: (1) conform to legal requirements or comply with legal process; (2) protect and defend the rights or property of Masters or its affiliated companies; (3) enforce the terms or use; or (4) act to protect the interests of its users and customers. Masters’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Masters’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Masters Website or information provided to or gathered by Masters with respect to such use. 

Security of personal information

All Personal Information is protected by state of the art and consistently upgraded security technology in an effort to safeguard your Personal Information. Nonetheless, Masters is not responsible for any breach of its security or for the actions of any third parties that may obtain any Personal Information. 

Removal, review and correction

Masters Website users may remove their Personal Information from Masters distribution lists by contacting our Customer Service department.

Children and minors online privacy

Masters complies with the Children’s Online Privacy Protection Act (COPPA) which stipulates that Web site operators cannot knowingly collect personal information from children under age 13 without verifiable parental permission. Children are not eligible to use any of our services contained in this Site. We do not knowingly collect or use any personal information from users under 18 years of age. No information should be submitted to this Site by visitors under 18 years of age, and visitors under 18 years old are not allowed to register for our contests, newsletter, clubs or activities. You must be 18 years or older to use our services. If you are a minor, you can use our services only in conjunction with your parent or guardian and therefore you hereby agree and acknowledge that you are at least 18 years old or that a parent or guardian is supervising usage by, and is responsible for the actions of, any minor(s) who use your computer and/or account(s) to access the Masters Website.

Changes

Masters reserves the right to change this Statement of Privacy at any time.

Contact information

Masters welcomes your comments regarding this Statement of Privacy. If you believe that Masters has not adhered to this Statement of Privacy, please click here to contact us.